Shipping:
We ship within the United States using UPS, USPS and other carriers unless clients have their own carrier accounts.Orders are processed and shipped within 3 to 12 business days once purchased. Due to high demand, component and parts availability processing times can vary. We will be sure let you know if this is the case.
Tracking:
Tracking information will be provided once your order has shipped.Shipping costs are calculated based on your location and selected shipping method at checkout.Estimated delivery times are provided by the carrier and are not guaranteed. Ambrosonics is not responsible for delays due to weather conditions, delays caused by shipping carriers, or other factors outside our control.
Return Policy:
You must receive a Return Merchandise Authorization (RMA) number before returning any item(s) within 10 days of order receipt.Please email ambrosonics@gmail.com for an RMA number.
We want you to be satisfied with your items purchased on our website! We offer a full refund, as long as the item is shipped back to us within 21 days of receipt and is not modified or altered in any way.
If the item came with instructions, accessories or packaging materials, all must be present to process a refund. Please do not remove the protective cover film or place any components on the pickguard until you have test fitted the pickguard to the instrument.
Cover film removal will void the pickguard replacement warranty.
All items must be shipped back in proper packaging, i.e. outer carton, bubble wrap, or other means to protect product from shipping damage. The product carton alone is not sufficient packaging.
Ambrosonics will NOT charge you a restocking fee for items returned in as-new condition.
We refund the original purchase price of the item in question less shipping. Return shipping is at the buyer's expense.
Tips & Recommendations:
You must receive a Return Merchandise Authorization (RMA) number before returning any item(s) within 10 days of order receipt.Please email ambrosonics@gmail.com for an RMA number.
We want you to be satisfied with your items purchased on our website! We offer a full refund, as long as the item is shipped back to us within 21 days of receipt and is not modified or altered in any way.
If the item came with instructions, accessories or packaging materials, all must be present to process a refund. Please do not remove the protective cover film or place any components on the pickguard until you have test fitted the pickguard to the instrument.
Cover film removal will void the pickguard replacement warranty.
All items must be shipped back in proper packaging, i.e. outer carton, bubble wrap, or other means to protect product from shipping damage. The product carton alone is not sufficient packaging.
Ambrosonics will NOT charge you a restocking fee for items returned in as-new condition.
We refund the original purchase price of the item in question less shipping. Return shipping is at the buyer's expense.